Frequently Asked Questions

  • Click "Log In" on the top of the page
  • Check your "Order History"
  • Click on the order number you are looking up and you will see your fulfillment status and tracking info

Please check out return policy here

For more information about how to use your 7V Heated Clothing, click here

For more information about how to use your 12V Heated Clothing, click here

Get In Touch With An Expert

Call Us

800-646-5916

E-Mail Us

Customer Support: support@gerbing.com
Dealer Support: dealer@gerbing.com
Technical Support: tech@gerbing.com

Chat

Click the chat box at the bottom of the site

Dealer Support

For all dealer questions, reach out directly to our dedicated dealer support team.

Please contact us at:
dealer@gerbing.com

Locations

Corporate Location:
3791 Main St
Philadelphia PA 19127

Shipping Location:
Greensboro, North Carolina

Mon - Fri, 9am - 5pm

Get directions