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Warming the world, one person at a time...
Over three decades ago, Gordon Gerbing took a concept and formed a company that changed the way people ride. Today, although our markets have expanded, our goal is to maintain Gordon’s original vision. His commitment to provide exceptional customer service while making high quality products at a fair price that genuinely improves the lives of our customers. And in the end, that is just plain fun.
Below are some of the stories that customers have shared with us. If you have a story you would like to share you can submit it in the text box on the right hand side of this page. All stories are submitted anonymously unless you choose to include your name.
I have logged over 40,000 miles wearing my Gerbing's jacket liner and gloves. "I love them!" doesn't even cover how I feel. I have extended my riding season by several months each year and that's a great thing. There is nothing better than a cold crisp morning ride with my Gerbing's, it's like being in a jacuzzi tub, my face is cool but the rest of me is toasty warm. I wear at least my jacket liner until temps go above 55 degrees which is most of the year where I live. Best of all when there was a problem with my jacket liner the fine folks at Gerbing were happy to exchange my old jacket liner for a new one. Thanks for such a great product.
— Boris, 07/23/2010
You guys are fantastic! It's been more than 7 years since I bought my liner and gloves and, when one sleeve stopped heating, you accepted the return of the whole ball of wax, no questions asked! Today I received a NEW liner, and both of my gloves had brand new connectors. AND in the box was a new battery connection! Non riders think I'm "nuts" for riding all winter. Little do they know I'm warmer than they are, thanks to you guys!
— Dave Kent, 06/14/2010
All I can say is that if anyone wants to extend their riding season into the cold weather months, or travel to locations where the temperature drops; you must have Gerbing products in your toolkit. I have the G3 Gloves, Vest and Pant liners and am very pleased. They heat up quick and keep you toasty warm regardless of the temperature.
— anonymously submitted, 03/21/2010
I recently took a spill while wearing my Union pants. The pants are shredded, but I am not. Thanks for making such a wonderful product that saved me from further damage. Look for a replacement order soon.
— Toby Burgess, Lake Dallas, TX
I purchased the jacket liner and special ordered the Union Ridge outer pants to fit. I have ridden with temps into the middle 20s, and was quite comfortable! I am amazed how well they work. I did a lot of internet surfing for several different brands before I decided on Gerbing. And that surfing paid off! Thanks for an EXCELLENT PRODUCT!
— Fathogg, Texas
Greetings all at Gerbing's! All I can say is, "Holy cats kiddos" (my father's favorite saying) having just used your heated liners for the first time. I have ridden on/off road for the past 40 or so years. I have ENDURED on road trips that would cause the weary to shut the engine off and seek warmth immediately. Not me, I was tough... or perhaps numb. Your product is not only remarkable from a functionality standpoint, it is NICELY put together. I have a renewed source of enjoyment in my riding here in Northern New England. Many thanks and a job WELL DONE to all at Gerbing's who rock on every day!
— anonymously submitted
I had to deliver a document from Edmonton to Red Deer and since the roads were dry and clear, and no snow, I decided to really test this gear. My ride was on November 29, 2008, and about 150 mile return trip at -13°F. I was wearing a Gerbing jacket liner, Gerbing gloves and Gerbing pant liners (over jeans and under chaps) and a modular full face helmet on my HD Ultra. I was quite comfortable, except for my toes which got cold. At the turn around point, I stopped at red Deer Harley and bought some Gerbing heated socks which plug into the pants. That fixed the toes. All in all, I was amazed. I regularly ride when the roads are clear of snow and ice - often March to November or even December. This gear is faboulous and extends my riding season with at least 4 months. Most of my buddies think I am nuts, and I might be, but I am a warm nut.
— M. Hughes, Calmar, Alberta, Canada
I had purchased my first Harley a '95 FLSTN Softail Nostalgia and my riding buddy took me to the Gerbing booth at the International Bike Show and said, "This is what yo need first". It was a Gerbing's heated vest. It was so nice I had my jacket liner Gerbingised so it was always with me and that was 10+ years ago. Gerbing's is the best...
— J. Hines
I purchased a Gerbing's blind heat this fall in anticipation of the cold. I was able to use it a few times and it worked awesome! This is a great product and I recommend it to anyone that needs a warm seat for any reason.
— anonymously submitted
I have owned my Gerbing's for 1 year, I ride daily to and from work a distance of 35 miles each trip. My Gerbing Jacket, gloves and pants have been my choice during the cold North east USA mornings. My dual controller keeps the heat constant with almost intantaneous responses to a turn of either dial. I have taken my liner out of my allweather riding jacket and now just wear a long sleeve vest, my Gerbing heated liner and my riding jacket over the top, plug in the gloves and pants, I am ready for the 5 AM weather. Riding on a frosty morning and totally warm is amazing. The best thing is 'NO BULK'. "Fantastic" is the only superlative I can use. When recently I had a problem with heat on my gloves, I called Gerbing they told me just to send the whole lot in for servicing. Work done, gear tested and returned to me in just over a week! This is the best gear you can buy, and Gerbings have the model of "Awesome customer service". I am personally delighted with my Gerbing's and I heartily recommend to all you year round riders.
— Steve Martin, Connecticut
I have a jacket liner with over a 100 thousand miles on it. Has kept me warm many times, but now the ends need to be replaced and updated. My wife had a liner that went bad, no problem Gerbing's gave her a new liner. As always Gerbing will be there to serve us.
— Albert and Shirley, Oregon
I've been using a Gerbing heated liner for almost 3 years and 30,000 miles now, and love it! I'm surprised how often I have it on, even when down in California, Arizona and even the Mexican Baja! It has really increased my riding enjoyment and I won't leave it at home on any serious ride, no matter how light I pack.
— Mike B., Toronto
I moved from Hawaii to Ann Arbor, Michigan and quickly knew that I needed a heated riding suite. I purchased Gerbing's liners (pants, jacket) and gloves. I was able to ride in the winter for a long time toasted, more then I could do when I was riding in the winter in Korea. During Columbus Day weekend, I rode my Harley to Memphis, Tennessee and it rained all the way. I wore my gloves and my hands stayed warm the entire trip; I wore the jacket and pants liner and stayed warm. Having the thermostat really helped to regulate the heat. One item which I did not have was the socks and my feet got cold returning back. My plans are to purchase the insole for my feet. I am a true witness that Gerbing's is a must even when riding in the freezing rain.
— anonymously submitted
I wanted to let you know that I am in receipt of the liner and gloves. The note said the the plugs on both the liner and gloves were replaced. Many companies say they have good service but your company has proven that to me. I sent the items and had them back in a couple weeks. Actually it seemed as only a few days. Thank you for all the help from all there at the company. I will continue to give the Gerbing name when people ask about heated clothing. May the best be with you and yours.
— Mike
I received my Microwire jacket liner just a few days before departing on my motorcycle trip to Tennessee and North Carolina (to escape the heat). Admittedly I am a "wimp"; when the temperature dips into the 60s I start to get tense. My Gerbing's jacket liner allowed me to focus my attention on my ride, not my chills, making the trip all the more enjoyable... thanks for a great product!
— Francine G. DeLand, Florida
“My wife bought me the 12 V liners for Christmas. Rode into work this morning (26°F), hands stayed warm for the first time in years. I wore an uninsulated pair of thin leather gloves over the top. Great Product!”
— anonymously submitted
“Gerbing's kept me warm and dry as I rode for a charity event in which it snowed. Here is a picture on my '92 fatboy with the snow falling and me still warm thanks to Gerbing's”
— anonymously submitted
“I purchased the G3 gloves and jacket liner. I ride a 2005 Suzuki SV1000s crotch rocket. The jacket is amazing how it keeps you warm, and the gloves are the best purchase I’ve ever made. My fingers turn white b/c of bad circulation, and I have not had white fingers in about 15 hours of below freezing riding!!! Thanks Gerbing!!”
— anonymously submitted
“A big "thank you" to Gerbings! I researched the purchase of my heated gear for two seasons as I saved up the money. While I considered every product on the market I made my purchase decision based upon the fact Gerbing was one of the oldest companies in the industry and had an excellent reputation for customer service. Shortly after my purchase I had an opportunity to find out your reputation was well deserved. I suspected my local dealer mistakenly sold me the wrong accessory connector so I contacted Gerbing to confirm my suspicions. I received a prompt reply not only stating that I, indeed, was sold the wrong connector but offering to send me the right one free of charge. Wow! The connector arrived two days later and I had an opportunity to test it out last weekend. Works like a charm! I'm happy to know I made the right purchase decision. Gerbing has earned a customer for life.”
— T. J. Bowers Canton, Georgia
“Your heated gear has allowed me to ride year-round in Chicago saving me money on gas, parking, and car insurance. I commute to work every day and your jacket and Classic gloves keep me toasty warm. This winter I rode down to -15F. For the ride home I was ready to go because my Gerbing's gear was ready to go. Unfortunately, my bike was not ready to go - it was too cold to get my bike started, the first time ever. Gerbing's means I'm always ready to go even if my bike isn't!”
— anonymously submitted
“I received my heated jacket liner in January of this year. I wanted to thank you for making my motorcycle riding comfortable and toasty warm. I've ridden in temperatures in the teens and have been quite warm. The only drawback is my wife has been a little cranky, because I'm riding so much. I know yoiu can't fix this little problem. Thanks again for fine products.”
— Tim Kucharski, Newark, Delaware
“Great Support Guys!!! I was having some problems with my heated liner and my G3 gloves. I followed the warranty procedures, and both issues have been corrected. One of the measures of a great company is not only the products they make, but how they service their customers. Thanks again for the repairs.”
— Tom Evans
“I have had my jacket liner and gloves from Harley Davidson for 7 years now and am a everyday rider. The connections were starting to fray and I thought I was going to have to buy all new gear. The Harley Davidson Motor Clothes lady said call Gerbing because the electric parts are covered for “life”. I thought no way so I called and you told me to send my gear in. 2 weeks later my stuff is back with updated connectors and controllers my gear looks like new. I am 100 percent satisfied. Those 2 weeks without my Gerbing heated gear were pure hell. I don't know how I use to ride without them before. I have both my bikes wired for my gear and use them all year round. I tell everyone I meet that if you are a serious rider get Gerbings.”
— Thanks, Brian A.
“Last May I rode my motorcycle to the four corners of the USA. During this tour, my wife met me in Seattle and we rode up to Jasper, Alberta and rode down the Icefield Parkway to Banff. The temperature never got above 40F, and was usually in the 30's with snow. Normally my wife would have been miserable on such a trip, as she is usually cold when the temperature drops below 80F. However, I had purchased two Gerbing's heated jacket liners before the trip, which kept us both toasty warm - even riding in 30 degree weather with snow. Needless to say, your products made my wife happy, which in turn made me happy - as in her eyes I am personally responsible for any bad weather on motorcycle trips! My wife flew home from Calgary, and I continued across Canada to Maine, pretty much with snow flurries and cold temperatures the whole way, but I was undaunted with my Gerbing's jacket liner.”
— anonymously submitted
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