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Warming the world, one person at a time...
Over three decades ago, Gordon Gerbing took a concept and formed a company that changed the way people ride. Today, although our markets have expanded, our goal is to maintain Gordon’s original vision. His commitment to provide exceptional customer service while making high quality products at a fair price that genuinely improves the lives of our customers. And in the end, that is just plain fun.
Below are some of the stories that customers have shared with us. If you have a story you would like to share you can submit it in the text box on the right hand side of this page. All stories are submitted anonymously unless you choose to include your name.
“I purchased the G3 gloves and jacket liner. I ride a 2005 Suzuki SV1000s critch rocket. The jacket is amazing how it keeps you warm, and the gloves are the best purchase I’ve ever made. My fingers turn white b/c of bad circulation, and I have not had white fingers in about 15 hours of below freezing riding!!! Thanks Gerbing!!”
— anonymously submitted
“A big "thank you" to Gerbings! I researched the purchase of my heated gear for two seasons as I saved up the money. While I considered every product on the market I made my purchase decision based upon the fact Gerbing was one of the oldest companies in the industry and had an excellent reputation for customer service. Shortly after my purchase I had an opportunity to find out your reputation was well deserved. I suspected my local dealer mistakenly sold me the wrong accessory connector so I contacted Gerbing to confirm my suspicions. I received a prompt reply not only stating that I, indeed, was sold the wrong connector but offering to send me the right one free of charge. Wow! The connector arrived two days later and I had an opportunity to test it out last weekend. Works like a charm! I'm happy to know I made the right purchase decision. Gerbing has earned a customer for life.”
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T. J. Bowers Canton, Georgia
“Your heated gear has allowed me to ride year-round in Chicago saving me money on gas, parking, and car insurance. I commute to work every day and your jacket and Classic gloves keep me toasty warm. This winter I rode down to -15F. For the ride home I was ready to go because my Gerbing's gear was ready to go. Unfortunately, my bike was not ready to go - it was too cold to get my bike started, the first time ever. Gerbing's means I'm always ready to go even if my bike isn't!”
— anonymously submitted
“I received my heated jacket liner in January of this year. I wanted to thank you for making my motorcycle riding comfortable and toasty warm. I've ridden in temperatures in the teens and have been quite warm. The only drawback is my wife has been a little cranky, because I'm riding so much. I know yoiu can't fix this little problem. Thanks again for fine products.”
— Tim Kucharski, Newark, De
“Great Support Guys!!! I was having some problems with my heated liner and my G3 gloves. I followed the warranty procedures, and both issues have been corrected. One of the measures of a great company is not only the products they make, but how they service their customers. Thanks again for the repairs.”
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Tom Evans
“I have had my jacket liner and gloves from Harley Davidson for 7 years now and am a everyday rider. The connections were starting to fray and I thought I was going to have to buy all new gear. The Harley Davidson Motor Clothes lady said call Gerbing because the electric parts are covered for “life”. I thought no way so I called and you told me to send my gear in. 2 weeks later my stuff is back with updated connectors and controllers my gear looks like new. I am 100 percent satisfied. Those 2 weeks without my Gerbing heated gear were pure hell. I don't know how I use to ride without them before. I have both my bikes wired for my gear and use them all year round. I tell everyone I meet that if you are a serious rider get Gerbings.”
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Thanks, Brian A.
“Last May I rode my motorcycle to the four corners of the USA. During this tour, my wife met me in Seattle and we rode up to Jasper, Alberta and rode down the Icefield Parkway to Banff. The temperature never got above 40F, and was usually in the 30's with snow. Normally my wife would have been miserable on such a trip, as she is usually cold when the temperature drops below 80F. However, I had purchased two Gerbing's heated jacket liners before the trip, which kept us both toasty warm - even riding in 30 degree weather with snow. Needless to say, your products made my wife happy, which in turn made me happy - as in her eyes I am personally responsible for any bad weather on motorcycle trips! My wife flew home from Calgary, and I continued across Canada to Maine, pretty much with snow flurries and cold temperatures the whole way, but I was undaunted with my Gerbing's jacket liner.”
— anonymously submitted
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